There are 6 “ingredients” to having an amazing successful Arbonne business:
- Staying Connected
Each ingredient is important and if you try to leave one of them out, you will not have the same results. “Don’t mess with the recipe.” Let’s take a deeper look at each ingredient.
Schedule – Activity, Activity, Activity!
Schedule 8-10 Spa presentations (2/wk). The goal is to get in front of 40-50 new people every month. The best way to do that is through Spa presentations. A good party size is 5-8 people. Also the sales generated from those events help you promote. Other revenue producing activities you can schedule are one-on-ones, Discover Arbonnes, and booths at craft shows/fairs. Other activities that are important to your business are team meetings, conference calls and our annual Global Training Conference (GTC). You will also need “office” time. Set up your office, have a calendar to keep track of all your events, a filing system to keep track of your orders and follow up, and shelf space to keep together your party supplies, catalogs and products.
Consistency is key with activity. Two presentations a week will keep you fresh and excited. A good goal would be to book your activities a month in advanced. This helps to spread the activity and not create craziness. Pick the days that you can work your business. Remember, you can work your business full time or part time but not some of the time.
Sponsoring – Build your team!
The purpose for spa presentations is to put our best “product” in front of people, the business opportunity. You can get to District Manager by yourself but you can’t go much further without a team. Remember, promoting is all based on sales. To generate those sales you want to duplicate yourself. This is working smarter not harder. Think about it, you work 10hrs a week and teach 3 other people to do the same, you will get paid for all 40hrs.
We are all independent consultants so when you are talking to someone you want on your team, keep in mind that they won’t work for you. They will start for their own reasons. It’s our job to present the opportunity, cast the vision of what they can achieve and let them decide. Contact your up line when you have interest. They can come with you to talk to your prospect. If they are not available. Have your prospect hop on a Discover Arbonne call (see contact sheet), watch the opportunity video on the Arbonne website or attend a meeting. You need to act quickly though. The general rule is, 24-48 hrs from them expressing interest in the business, they should be in front of it again.
Don’t “steal” prospects. It is against our code of ethics to try to convince or manipulate another consultant’s prospects or clients to join your team. If they are already working with somebody, let them be. If they switch to you, it has to be on their initiative.
Another way to boost sales is through sponsoring Preferred Clients. This is creating passive residual income. They will have their own ID number (connected to yours) and when they place an order online, you get credit for it. These are your best clients so plan on taking care of them.
Selling – This is the easy part but crucial to your business.
The best way to “sell” the product is to use them yourself. Purchase as much of the product up front as you are able. Be a product of the product. You will sell most of what you use and what you talk about at your presentations. The RE9 Advanced system is our biggest seller but there are other product lines that your “audience” may want to feature. It’s important to learn about the products but not necessary to start your business. You will never know everything. You will learn as you go by staying connected to your up line and researching The Source on the website.
Serve – Serve your clients, your hostesses and your team.
Create a follow up system for your clients and Preferred Clients. A typical routine is 2 weeks after they received their products then again in 3 months and 6 months for reorders. Also contact them when you have sales or new products. When you are delivering orders, put a hand written Thank you note in their bag. Your hostesses are your partner for the spa event so you want to serve them well.
When they book with you, get them a hostess packet and send them a Thank you note right away. Find out what products they like and want to earn. Keep them excited about their event and coach them how to make it successful.
Stay in contact. Typically 3 contacts before their event. One about 2-3 weeks out just to remind them of their date, see if they need invitations or have addresses for you to send out invitations and reiterate your excitement for their commitment. The second, a week out to give you a rough idea how many guests will be coming. This is a crucial contact because you will often save the presentation if your hostess is discouraged, forgot or is thinking about canceling. You will still have time to make it a success. Even 2 or 3 people can make a successful night. The third contact is the night before just to finalize numbers and get directions if needed. Plan to arrive 30 minutes before.
We DON’T cancel presentations!! If you are not able to do the event that night, contact your up line or down line to help you out. Believe it or not, serving your team is the one of the best ways to lead. You lead by setting the example, training and serving your team. Remember, your team are volunteers, not your employees. We don’t “manage” them. Stay in contact with your team, encourage them and get to know them and their family. One of the best perks of this business is finding some good friends in your team. They need to know you, like you and trust you before they will follow you.
Self Development – This is crucial to your business!
You cannot grow if you do not learn. Read books on personal growth, network marketing, communicating with people and leadership. There is so much available. Take 15-30 minutes a day to read a personal development book. If you don’t like reading, listen to an audio book for a Learn and Burn. You do not have the endurance to get to the top on your own. Invest in yourself, learn and grow.
Staying Connected – This goes along with self development.
It’s another aspect of growing. We don’t expect you to know it all before you get started. We are here to help you. Take initiative in researching the answers to your questions but know you can always reach out to your up line. The best ways to stay connected is through phone calls, emails, conference calls and meetings. Your up line will have weekly training calls and a monthly meeting. These are non negotiable. Think about it, if you worked in corporate and they had weekly meetings, you have to be there or you lose your job. Thankfully, we meet once a month and have weekly conference calls. This is a learning opportunity.
We also recognize success, share tips and updates on events and incentives. Your VP is committed to these calls and meetings, you should be too. You will not go to the top without it. Other events you will want to connect to are retreats at each level of management, Impact training tours and GTC (Global Training Conference) These are held once a year but are very important for your business. Dates are usually announced months in advance so you can plan ahead.
Keep in mind that while spa presentations are the life of our business, staying connected is your fuel source. These need to be booked on your calendar first. Your up line is more than just your sponsor. You have people above them who are also willing to help you especially if your sponsor quits. Reach out to your VP. If they have had success then it makes sense that to get what they got, you need to do what they did. Again, take initiative, get connected and stay connected.
One last thought, before you begin. It’s important to know what you want and why you want it. The how just presented itself with this opportunity. What do you want to achieve with this business? What would your life look like with more time or financial freedom? Why are those things important to you? Put a face behind the why. There are many things in life we can have passion for but not all things we are willing to work for. What are you willing to work for? What are you willing to give up, temporarily, in order to go up? When you know your “whys” then you can plan your goals. Your up line can help you understand the compensation plan and what you would need to do to reach your goals. Plan your work, then work your plan. That’s how you achieve your dreams.